The ForeSee Mobile® app gives busy executives, analysts and managers quick and easy access to their CX intelligence, enabling them to drive results on critical issues across the customer journey on the go.
Use the ForeSee Mobile app to answer these important CX questions:
• What are your top CX priorities across the business and what action should you take?
• What issues have come up within the past day, week, month or three months?
• How are the stores in your district performing and who are the top and bottom performers?
• What are your customers saying about you in real time?
Key features:
• Data & insights from ForeSee model-based, custom, and NPS surveys
• Ability to drill into issues, with CX scores, trend charts, impacts to customers behaviors, and recommended priorities
• Leaderboard with filtering for organizations with hierarchy
• View real-time customer responses and drill into the details of each question
To use the ForeSee Mobile app, you must be an existing ForeSee user with a ForeSee CX Suite log-in. Please contact your ForeSee account manager for access.
For more information about ForeSee and ForeSee CX Suite, visit www.foresee.com or www.foresee.com/cxsuite.
ForeSeeMobile®应用程序使繁忙的管理人员,分析师和管理人员能够快速轻松地访问他们的CX智能,使他们能够在旅途中的客户旅程中推动关键问题的结果。
使用ForeSee Mobile应用程序回答以下重要的CX问题:
•您在整个企业中的首要CX优先级是什么?您应该采取什么行动?
•过去一天,一周,一个月或三个月内出现了哪些问题?
•您所在地区的商店如何表现以及谁是最佳和最低表现者?
•您的客户实时对您有何评价?
主要特点:
•ForeSee基于模型,定制和NPS调查的数据和见解
•能够深入研究问题,包括CX分数,趋势图,对客户行为的影响以及建议的优先级
•为具有层次结构的组织过滤的排行榜
•查看实时客户响应并深入了解每个问题的详细信息
要使用ForeSee Mobile应用程序,您必须是具有ForeSee CX Suite登录的现有ForeSee用户。请联系您的ForeSee客户经理以获取访问权限。
有关ForeSee和ForeSee CX Suite的更多信息,请访问www.foresee.com或www.foresee.com/cxsuite。